--- title: IDEO Health Providers --- [Health](https://page.ideo.com/health?hsLang=en) # Providers IDEO designs experiences that deliver engagement, loyalty, and resilience for patients, care teams, and businesses. [Pharmaceuticals](https://page.ideo.com/health/pharma?hsLang=en) [Providers](https://page.ideo.com/health/providers) [Medical Devices](https://page.ideo.com/medical-devices?hsLang=en) [New Players](https://page.ideo.com/health/newplayers?hsLang=en) ## Our Clients ![planned parenthood](https://page.ideo.com/hs-fs/hubfs/planned%20parenthood.png?width=1244&height=418&name=planned%20parenthood.png) ![childrens hospital philadelphia](https://page.ideo.com/hs-fs/hubfs/childrens%20hospital%20philadelphia.png?width=4377&height=1445&name=childrens%20hospital%20philadelphia.png) ![stanford](https://page.ideo.com/hs-fs/hubfs/stanford.png?width=348&height=145&name=stanford.png) ![newton wellesley hospital-1](https://page.ideo.com/hs-fs/hubfs/newton%20wellesley%20hospital-1.png?width=900&height=500&name=newton%20wellesley%20hospital-1.png) ![Walgreens (1)](https://page.ideo.com/hs-fs/hubfs/Walgreens%20(1).png?width=157&height=102&name=Walgreens%20(1).png) ![Curve](https://page.ideo.com/hs-fs/hubfs/Curve.png?width=2400&height=765&name=Curve.png) ![st jude](https://page.ideo.com/hs-fs/hubfs/st%20jude.png?width=1779&height=1310&name=st%20jude.png) ## Our Capabilities IDEO collaborates and with frontline staff and patients, relying on their stories and voices to co-create transformative products, services, and experiences. Seamlessly moving from strategy to action to outcomes, design accelerates business growth, reignites caregivers’ purpose, and aligns stakeholders across the system through a focus on people. ## Experience Design - Building platforms, apps, and experiences that transform the way care is received, delivered, and experienced for patients, care teams, and communities - Translating existing cutting-edge technologies into digital tools that are responsive to patient needs and feasible within the unique context of individual healthcare systems - Evaluating the opportunities and costs of transforming legacy systems into new digital solutions ## Organizational Design - Defining workplace mission, vision, and values, resulting in the internal systems, structures, and tools that help develop and evolve creative, caring environments for all employees - Transforming legacy-based systems and IT infrastructure teams into more agile, responsive, capable, and innovative teams - Coaching and working alongside leaders to build creative leadership muscles and mindsets that bring transformative strategy to fruition ## Systems Change - Visualizing the nuanced interplay between different players in the healthcare system in order to identify opportunities for change - Predicting, articulating, and designing for impending future states and necessary systemic shifts, such as “hospital at home” - Crafting inclusive and equitable care practices and interactions (physical, digital, and beyond) that expand access - Creating care management platforms that bring stakeholders across the healthcare system to the patient --- OUR EXPERIENCE --- [![](https://page.ideo.com/hubfs/redesigning%20death.jpeg) Case Study Redesigning Death Zen Hospice Center  ](https://www.ideo.com/case-study/redesigning-death) [![](https://page.ideo.com/hubfs/Screen%20Shot%202021-04-05%20at%209.56.45%20AM.png) Case Study Transforming a Community Hospital From the Inside-Out Newton-Wellesley Hospital  ](https://www.ideo.com/case-study/transforming-a-community-hospital-from-the-inside-out) [![](https://page.ideo.com/hubfs/Planned%20Parenthoods%20New%20Way%20Forward__P2J1506_cd.jpg) Case Study Planned Parenthood’s New Way Forward Planned Parenthood  ](https://www.ideo.com/case-study/planned-parenthoods-new-way-forward) ![](https://page.ideo.com/hubfs/105648830-1545921672354timothypeck_call9_headshot200pixels.jpeg) "The moment a person becomes a patient is incredibly overwhelming and vulnerable. As designers, our job is to build health ecosystems that respect that vulnerability by creating experiences in which patients feel respected, empowered with choice, and listened to." Dr. Tim Peck Executive Portfolio Director --- Our Perspective --- [![](https://page.ideo.com/hubfs/BLOG_IDEO_Digital_Diabetes_Illus-01_r02.png) Linkedin It’s Time to Move Past Table Stakes in Telehealth  ](https://www.linkedin.com/pulse/its-time-move-past-table-stakes-telehealth-thomas-antony/) [![](https://page.ideo.com/hubfs/Elderly-Covid-patient-e1585921767754.jpeg) Quartz COVID-19 Expanded Telehealth Measures That We’ve Needed for Years  ](https://qz.com/1831641/covid-19-accelerated-telemedicine-access-for-medicare-recipients/) [![](https://page.ideo.com/hubfs/Screen%20Shot%202021-04-05%20at%2010.14.03%20AM.png) IDEO From Fail Never to Fail Fast  ](https://www.ideo.com/journal/from-fail-never-to-fail-fast) ## How We Work We design our projects & process with you in mind. ## Dedicated Team You will have a full-time team of designers with a dedicated project lead supported by senior-level advisors with deep industry experience. ## Collaborative Process No surprises, you are part of the team. We think of you more as partners, not clients. ## Actionable Outcomes We design for impact, which means ensuring the outputs of our projects become outcomes that matter for your patients and your business. Stay in Touch Sign up to stay up-to-date on IDEO's work in health. Discover More [![](https://page.ideo.com/hubfs/IDEA_2013_Nemours_hero_copy.jpeg) CASE STUDY A Hospital Centered on Patient Experience Nemours Children's Hospital  ](https://www.ideo.com/case-study/a-hospital-centered-on-the-patient-experience) [![](https://page.ideo.com/hubfs/FEATURE-Illo-FINAL_190103_112028.jpeg) Q&A This Hospital is Reinventing Itself with its President Leading the Charge Newton-Wellesley Hospital  ](https://www.ideo.com/post/this-hospital-is-reinventing-itself-with-its-president-leading-the-charge) [![](https://page.ideo.com/hubfs/Final_Banner_UCM.jpeg) Design Sprint Designing for COVID Safety: PPE Instructions for Clinical Settings University of Chicago Medicine  ](https://www.ideo.com/post/designing-for-covid-safety-ppe-instructions-for-clinical-settings) © 2021 IDEO [Privacy & Cookie Policy](https://www.ideo.com/privacy) [Do Not Sell My Personal Information](https://docs.google.com/forms/u/2/d/e/1FAIpQLSd-VDt-8kvGYbCfKO-0jfDpzdak8u8kyCTv3Ke_XJikH5tDcQ/viewform) [CA User Rights](https://www.ideo.com/privacy#privacy-rights) [Contact us](https://www.ideo.com/contact)